Shipping policy

Last updated: October 20, 2026

At Pierre Golf, we believe that every detail matters, from the craftsmanship of our garments to the way they arrive at your door.

Our shipping experience is designed to be simple, reliable, and transparent, wherever your game takes you.

Order Processing

All orders are prepared and shipped from Canada within 1–3 business days, excluding weekends and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

During collection launches or periods of high demand, processing times may vary. We will communicate any significant delays.

Shipping Destinations

Pierre Golf currently offers shipping to Canada, the United States, and Japan.

We look forward to expanding our international shipping destinations as our brand grows.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are outlined below. All rates are displayed in CAD.

Destination	Shipping Method	Rate	Estimated Delivery
Canada	Standard (Intelcom)	Free	1–5 business days
Canada	Express	$34.99	1–2 business days
United States	Standard	Free	2–7 business days
United States	Express	$34.99	1–3 business days
Japan	Standard International	Free	5–10 business days

The applicable shipping rate will be displayed at checkout before payment.

Delivery estimates begin once your order has been dispatched and do not include order processing time.

Please note that delivery times are estimates provided by our shipping partners and may be affected by customs processing, holidays, weather conditions, or unforeseen carrier delays.

Duties & Taxes

For international orders shipped to the United States and Japan, Pierre Golf operates under a Delivered Duty Paid (DDP) shipping model.

Any applicable import duties and taxes are calculated and included in your total at checkout.

No additional import duties or taxes will be due upon delivery.

For orders within Canada, applicable sales taxes are calculated at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email containing a tracking link.

Please allow 24–48 hours for tracking information to become available or update within the carrier's system.

Lost, Damaged, or Delayed Shipments

We take care to ensure every order reaches its destination safely.

If your package is lost in transit or arrives damaged, please contact info@pierregolf.co within 7 days of delivery or the expected delivery date, where possible, so we can investigate the issue with our shipping partner.

If your package is marked as delivered but cannot be located, please contact us so we can assist with the investigation.

Any applicable consumer rights concerning lost, damaged, or undelivered goods remain unaffected.

Shipping Address & Delivery Issues

Please ensure your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible at info@pierregolf.co. We will do our best to update your shipping details before dispatch.

If a package is returned due to an incorrect or incomplete address provided at checkout, additional shipping fees may apply for reshipment, subject to applicable consumer protection laws.